At Bush Branded, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website (bushbranded.com.au), social media, or customer service.
1. Information We Collect
We may collect the following types of information when you interact with us:
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Personal Information – such as your name, email, phone number, billing/shipping address, and payment details when you place an order.
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Account Information – if you create an account with us, we store your login details and purchase history.
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Device & Usage Information – such as your IP address, browser type, and site usage data to improve your shopping experience.
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Marketing Preferences – when you subscribe to our newsletter, promotions, or competitions.
2. How We Use Your Information
We collect and use your information to:
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Process and deliver your orders.
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Communicate with you about purchases, returns, and enquiries.
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Improve our website, products, and customer experience.
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Send you marketing updates (only if you’ve opted in).
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Comply with legal obligations.
3. Sharing Your Information
We will never sell your personal data. We may share your information only with:
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Service Providers – such as payment processors, couriers, and IT support, strictly for business purposes.
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Legal Requirements – if required by law, regulation, or court order.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Payment details are processed securely through trusted third-party providers, and we do not store full credit card information.
5. Cookies & Tracking
Our website uses cookies to enhance your shopping experience, analyse traffic, and remember your preferences. You can manage or disable cookies in your browser settings, but this may affect website functionality.
6. Marketing & Opt-Out
If you’ve subscribed to our emails, you may receive updates about new products, offers, or promotions. You can opt out anytime by clicking “unsubscribe” in our emails or contacting us directly.
7. Accessing & Updating Your Information
You have the right to access, update, or request deletion of your personal information held by us. To do so, please contact us using the details below.
8. International Data Transfers
Some service providers we use (such as Shopify or payment gateways) may store information outside Australia. By using our services, you consent to this transfer, provided your information remains protected.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services means you accept the changes.
10. Contact Us
For questions, concerns, or privacy requests, contact us at:
📩 info@bushbranded.com.au
